United States
To prove defamation in the US, the plaintiff must establish that
the plaintiff was specifically targeted by the statement; the
statement was false; the statement was published (a private email
would not qualify but publication to a user group would); the
plaintiff suffered damage as a result of the communication; the
statement was published deliberately; and the defendant acted
with the requisite degree of fault.
The first reported case involving an online service provider was
Cubby Inc. v CompuServe Inc. in which it was decided whether
an online service provider could be held liable for defamatory
statements made by one of its subscribers. The decision rested
on whether CompuServe was more akin to a "publisher",
who is strictly liable or a "distributor" who is not
liable as long as he neither knew nor had reason to know of the
defamation. It was found that CompuServe was more akin to a distributor
as it had little or no editorial control over its subscribers.
As CompuServe had no knowledge of the defamatory statements,
no liability was imposed.
In a more recent case, a slightly different approach was taken.
In Stratton Oakmont Inc. v Prodigy Services, Prodigy,
the service provider, was held to be a publisher of allegedly
defamatory statements and therefore strictly liable for the statements
of its subscribers, the reason being that Prodigy held itself
out as having some kind of control over its bulletin boards that
it was suitable for families and therefore in theory exercising
some kind of editorial control, even though Prodigy argued that
it did no checking at all in practice. The Court found sufficient
evidence of continuing editorial control to hold Prodigy a "publisher".
This case was heavily criticised because it discouraged ISPs
from policing content. An ISP could monitor content but risk
increased liability or it could ignore content and risk prosecution
for transmission of obscene material.
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