Carol Coye Benson

Founding Partner
Glenbrook Partners

Carol is a founding partner of Glenbrook Partners. Her background has been in product development, marketing and strategy for physical world and Internet-based financial services companies. She has worked in both wholesale and retail banking in the U.S. and internationally.

Carol has had management roles in corporate cash management, EDI, new monetary system development, payment security and authentication, credit cards, smart cards, and securities processing.

Most recently, Carol was a Managing Director of the Global Institutional Services division of Deutsche Bank (previously Bankers Trust), where she oversaw marketing, client online services, and Internet development. At Visa International, Carol led a group doing the early work on the use of credit cards on the Internet, and a group that pioneered database marketing and related consumer privacy issues. Carol also led the opening and management of a Visa European product development office based in Paris where a series of electronic commerce and chip card projects innovated in bringing European banks on-line.

Earlier, Carol spent twelve years at Citibank, holding a series of management positions in corporate lending, wholesale cash management, and global strategy. During her tenure at Citibank, Carol developed a new ACH payments system for the bank, started the bank's early work in EDI payments, and led the development of a patent for an electronic factoring process.

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